BASIC DATA PROTECTION INFORMATION
Data Protection Officer
RENT A CAR JOCAR, S.L. + info
Purpose
Addressing the enquiries made online, managing the sending of information, managing your online bookings. + info
Legitimacy
Consent of the interested party and execution of a provisional agreement/contract + info
Recipients
No data shall be disclosed to third parties, unless legally required or in the event that it is necessary to address your enquiry + info
Rights
You may exert your rights of access, rectification, deletion and opposition, limitation of processing, data portability, and the right not to be the subject of automated individualised decisions. + info
Additional information
You may consult additional information about data protection on our website. + info
Hereinafter, RENT A CAR JOCAR, S.L. commits to comply with the current legislation at all times with regard to the processing of personal data. In compliance with the requirements set out in the GDPR, by way of the following privacy policy, RENT A CAR JOCAR, S.L. informs users of the following:
1. WHO IS THE DATA CONTROLLER RESPONSIBLE FOR PROCESSING YOUR DATA?
The data controller responsible for the processing of your data is RENT A CAR JOCAR, S.L.:
Identity
RENT A CAR JOCAR, S.L. - B38928248
Address
Calle Miraflores, 8, 38003 - Santa Cruz De Tenerife
Phone number
922245222
Website
www.autosjocar.com
Email
jocar@autosjocar.com
RENT A CAR JOCAR, S.L. informs the user that the data you provide to us by browsing our website, filling out the contact or bookings form or sending emails will be processed by RENT A CAR JOCAR, S.L. and that said processing is recorded in the processing Activity Log managed by RENT A CAR JOCAR, S.L. in accordance with that established in the GDPR.
2. WHAT IS YOUR PERSONAL DATA USED FOR?
At www.autosjocar.com, by accepting our privacy policy, the user authorises us to use and process the personal data provided in order to:
Forward the information and render the services requested by them via the various forms available on our website.
Provide them with information on the offers, products and services requested.
Occasionally, RENT A CAR JOCAR, S.L. may use your personal data to send you email notifications. Said notifications will be sent to inform you of modifications to our services or products or to our policy terms and conditions.
Process your booking online via our platform.
Send you commercial communications regarding offers, activities and promotions by RENT A CAR JOCAR, S.L. and from this sector that could be of interest to you via conventional or electronic means, if you have marked the box stating that you wish to receive information.
www.autosjocar.com also collects information on the website users that is not provided directly by them by way of cookies. The data collected by the cookies and other devices will be used for statistical studies and profile analyses, with the purpose of providing a better service via our website, for which the application GOOGLE ANALYTICS will be used, which is a tool by Google that helps website owners to analyse the way in which their visitors interact with their domains. You may obtain more information on Google's privacy policy at https://policies.google.com/privacy?hl=en-US
Google, including all its tools, complies with the EU-US Privacy Shield Framework, in accordance with the establishments of the United States Department of Commerce regarding the collection, use and storage of personal information of member countries of the European Union.
www.autosjocar.com shall strive, at all times, to establish the appropriate mechanisms to obtain the consent of the user for the installation of cookies for which said consent is required. When a user accesses our website, a pop-up appears informing the user of the existence of cookies and that if they continue browsing our website, they provide their consent to the installation of cookies. The acceptance of the installation of the cookies entails the acceptance of the storage of the IP address in the logs of www.autosjocar.com, along with the date of acceptance, for a period of one year, with the purpose of demonstrating proof of the consent provided. You can obtain more information in our "Cookies policy".
3. WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA?
The legal basis for the processing of your data by RENT A CAR JOCAR, S.L. is based on:
In the case of execution of a provisional agreement/contract, to send the information and render the services requested, to manage your online booking and to register you as a user, where this is otherwise not possible.
In the case of consent of the user, to send you commercial communications regarding offers, activities and promotions by RENT A CAR JOCAR, S.L. and from this sector that could be of interest to you. The user may revoke the consent provided at any time.
4. HOW LONG DO WE KEEP YOUR DATA?
The data for sending the information or rendering the services you request via the various forms available on our website, for managing your booking online via our platform, and for registering you as a user will be kept during the period in which the contractual relationship is in effect and, once finalised, during the legally prescribed period.
The data processed in order to send you commercial communications regarding offers, activities and promotions by RENT A CAR JOCAR, S.L. and from this sector that could be of interest will be kept insofar as the user does not revoke the consent provided.
The IP address obtained by way of the cookies shall have a storage period of one year, with the purpose of demonstrating proof of the consent of the user.
With regard to the storage period of the cookies, you can obtain more information on our website in the section "Cookies policy".
5. WHAT TYPE OF DATA DO WE PROCESS ON OUR USERS?
RENT A CAR JOCAR, S.L. processes the following categories of data:
Data from the users that fill out any of the forms available: The personal data that RENT A CAR JOCAR, S.L. requests includes:
Identifying data: first name and surname, telephone number, postal and email address
Data related to the request
Data on the users who make a booking:
Identifying data: Title, first name, surname, postal and email address, telephone number, billing address.
Transaction data: Booking made and payment method
Data on the users who browse our website: Data provided by the cookies.
Only persons older than 16 years of age may provide data via our website. If you are a minor, you must obtain the consent of your parents or legal guardians.
The user guarantees the authenticity and timeliness of all the data communicated to RENT A CAR JOCAR, S.L. and declares that they are older than 16 years of age, and will be solely responsible for any false or inaccurate statements made.
The personal data processed by RENT A CAR JOCAR, S.L. may be obligatory or voluntary.
The voluntary information is that which the user is not obliged to provide in order to contact us.
The fields marked with an asterisk (*) or with the word (required) in our forms are mandatory fields; refusal to provide this data will render it impossible to provide the service to you or to address your request.
In the event that you provide us with data on third parties, you declare that you have obtained the consent of said parties and you commit to forward them the information that we provide in this clause, exempting RENT A CAR JOCAR, S.L. from any type of obligation whatsoever. Nonetheless, RENT A CAR JOCAR, S.L. may carry out checks to verify that the third party has been informed, adopting the due diligence measures established in the data protection legislation.
6. TO WHAT RECIPIENTS WILL YOUR DATA BE SENT?
No data shall be disclosed to third parties, unless legally required or in the event that it is necessary to address your enquiry.
7. TO WHAT RIGHTS ARE YOU ENTITLED AND HOW CAN YOU EXERCISE THEM?
The user may exercise the following rights in relation to RENT A CAR JOCAR, S.L.:
Access their personal data
Rectify the data if it is inaccurate or incomplete
Request removal or deletion of the data if, among other circumstances, it is no longer necessary for the purposes for which it was collected
Object to the processing thereof
Demand the restriction of the processing of the data if any of the conditions specified in the legislation applies
Request the portability of their data in the cases specified in the legislation
Ensure you are not a subject of automated individualised decisions
Revoke the consents provided
To exercise their rights, the user should send a letter indicating the right they wish to exercise and accompanied by a document verifying their identity along with their postal or email address for notification purposes. You may carry out this request either by postal mail to: RENT A CAR JOCAR, S.L. Calle Miraflores, 8, 38003 - Santa Cruz De Tenerife, or to the following email address: juanjimenez@autosjocar.com.
RENT A CAR JOCAR, S.L. should reply to the request to exercise the rights within the period of one month from the receipt of the request. However, this period may be extended for another two months if there is a large number of requests or if they are overly complex. We will inform you of any extension within the period of one month from the receipt of the request, indicating the reasons for the delay.
Similarly, the interested parties have the right to submit a complaint to the competent supervisory authority (Spanish Data Protection Agency) if they consider that RENT A CAR JOCAR, S.L. has violated the rights afforded to them by the data protection legislation at www.aepd.es
8. IS MY DATA SECURE?
RENT A CAR JOCAR, S.L. holds a valid contract with the hosting company INTERNETISIMO S.L. for the hosting of its website. This is a European company that features the latest systems in terms of its security measures.
RENT A CAR JOCAR, S.L. guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data given the confidential nature thereof.
RENT A CAR JOCAR, S.L. commits to ensure that said data remains secret, treating it with the utmost confidentiality, and declares that it has implemented in its information system the security policies corresponding to the type of data handled in accordance with that set out in REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 regarding the protection of natural persons with regard to the treatment of personal data and the free circulation of this data (GDPR).
All the data provided via our platform is done so using a secure protocol. Our website holds an SSL certificate that establishes an encrypted connection whenever a user visits our website and exchanges information with us.
9. LINKS TO OTHER WEBSITES
If you choose to leave our website by way of links to other websites that do not belong to our company, RENT A CAR JOCAR, S.L. shall not be responsible for the privacy policies of said websites nor for the cookies that they may store on the user's computer.
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